Certificate in Conflict Management
The SBNM's certificate programs are designed for professionals who wish to sharpen their skills and knowledge in a specific content area in a short, cost-effective manner.
Certificate programs may be completed in 6-12 months, and all certificate courses may be applied to any of the SBNM's graduate degrees. Students pursue certificate programs for a variety of reasons, including:
- to acquire more advanced knowledge and update existing skills
- to augment their SBNM degree with an area of specialization
- to facilitate a career transition to a new field
Certificate in Conflict Management
A formal process for conflict management is increasingly being used as a means to settle differences and, according to U.S. News & World Report, dispute resolution is one of the three fastest-growing professions. The certificate in conflict management provides you with exposure to the causes of conflict, conflict theory, and how to manage conflict as part of team building and negotiation.
Key Topics
- The evolution of conflict, conflict norms, and group behavior
- Building and leading effective teams
- Diversity as a means to create value
- Negotiation as an effective way to resolve conflict
- Managing and leading the process of change
Key Takeaways
- Gain basic skills and negotiation and mediation and develop new strategies and techniques for addressing your current negotiating challenges
- Gain a deeper understanding of your negotiating style and its effects on your negotiating outcomes
- Recognize the characteristics of high-performing teams
- Apply the principles of respectful communication and learn how to deal with conflict
- Optimize organizational effectiveness through diversity
- Effectively drive and manage change
Courses
- SBNM 5040 Managing Diversity and Conflict
- SBNM 5041 Negotiation and Influence
- SBNM 5070 Building High Performance Teams
- SBNM 5085 Employment Law
- SBNM 5990 Change Management
Gainful Employment Information
North Park University is required to provide detailed information about the gainful employment of our students who enroll in School of Business and Nonprofit Management certificate programs. These disclosures will assist students in making informed enrollment decisions with regards to the possible employment opportunities that accompany each of the certificate programs.