Frequently Asked Questions
How often should I expect a bill?
The first bills for the fall semester are mailed out in early July to students who have pre-registered. We start sending out bills in mid-December to students that are pre-registered for the spring term. You will receive a bill every month that you have an outstanding balance on your account. You can always view your bill online through Web Advisor.
What will be included in my bill?
Charges for tuition, room and board, lab fees, health insurance (if applicable) and any other charges that you have incurred will be on your bill.
I'm having some trouble reading my bill. What should I do?
We put together a mock bill to help you understand your statement. You can also contact Student Administrative Services with specific questions.
Do I have to take the school's health insurance?
If you are enrolled full time as a traditional undergraduate student or are taking six hours/semester in the Seminary, you are required to have health insurance. If you are covered under another policy, please complete the online waiver that provides us with proof that you are covered by another policy. Students attending other programs are not required to provide proof of insurance, but do have the option to purchase the policy offered by North Park..
Can I get money to pay for books?
If you have a credit on your account (more aid than what you are being charged), then you can use that money for books. You can submit a Book Advance Request Form to Student Administrative Services up to two weeks prior to the start of the term, and receive a cash advance (on your financial aid) to help you pay for your books. You can only receive one cash advance of up to $500/semester. Book Advance Request Forms can be faxed to (773) 244-4954 or (773) 634-6560, emailed, or dropped off on the first floor of the Student Services Building.
Where will my statements be mailed?
Statements will be mailed to your permanent address. If you would like your bill sent to a different address, please contact Student Administrative Services.
Are there penalties for paying my bills after the due date?
Traditional undergraduate students who have not made payment arrangements by the tuition due date will be assessed a $50 late payment fee. Accounts that have an outstanding balance, and are not on employer reimbursement or a payment plan will be assessed a 1.5% per month late payment fee. If you have not enrolled in a payment plan or paid in full by the end of the fourth week, you may have your registration pulled and will no longer be registered as a North Park student. Additionally, this will result in the suspension of campus privileges such as housing, Helwig Recreation Center, and other student activities.
I have a business office hold on my account. What should I do?
A business hold will be put on your account if you have an outstanding balance, and have not made any payment arrangements. You need to contact Student Administrative Services to discuss your payment options/plans.
My financial aid doesn't cover my balance. Are there any other options?
If you are a dependent student, your parents can apply for a PLUS Loan. You can apply for private loans. Payment plans are also available to assist you in paying your outstanding balance.
My employer will pay for my tuition. How do I make those arrangements?
You must complete an Employer Reimbursement Payment Plan Agreement. There is a $75 annual fee for this payment plan.
Why isn't work-study on my bill?
While work-study is a financial aid award, it does not appear on your bill. Instead, you will be paid every two weeks for the hours that you worked. You can use your earned funds for whatever you'd like, including your bill.
I want to drop a class. How will that impact my bill?
It depends on what type of class you'd like to drop (semester vs. quad class) and when you are dropping it. Our refund policy is a good place to start to get an idea about your charges. In addition, you should contact the Financial Aid Office to see if your aid would be impacted, should you drop.