North Park Hosted Email
North Park University-hosted email accounts are for all Faculty/Staff with North Park email, and for any students who created a North Park email account previous to Summer 2009 and the roll-out of the new North Park Vikings email accounts.
Accessing Your Email
North Park University-hosted email accounts may be accessed on the web via Outlook Web Access.
Email Quota
North Park hosted student email accounts have a 50MB quota.
Email Expiration Policy
When you choose to delete email messages from your North Park hosted email account, those messages are moved to the Deleted Items folder. Messages left in the Deleted Items folder may be deleted on exit from the email client (depending on your settings) or will be automatically removed from the Deleted Items folder after 30 days. Items "emptied" out of the Deleted Items folder may still be recovered for up to 14 days by selecting the Deleted Items folder and then selecting "Recover Deleted Items".
- Sent Items are deleted if they over 150 days old.
- Drafts are deleted if they are over 90 days old.
- Deleted Items are deleted if they are over 30 days old.
- Deleted Items may be recovered using “Recover Deleted Items” for 14 days after deletion.
- Junk E-Mail folder items are deleted if they are over 30 days old.
- Outbox items are deleted if they are over 30 days old
Spam and Antivirus
North Park hosted email accounts are protected by a gateway that scans all incoming email for spam emails, phishing emails, viruses, and forbidden attachments.
The spam.northpark.edu spam gateway website allows you to manage your mailbox filtering settings online, and by default it will send a weekly quarantine report email containing a list of blocked items. At that website, you can change how often you receive spam reports, set email addresses to always allow, always block, and view and release your quarantined items.
Our spam filter is set to a high intercept level, so check your report carefully. The gateway forbids certain attachments deemed security risks, including .exe, .com, .bat, .pif, and others. Files that are forbidden or contain viruses may not be released. You can now block messages based upon language as well. The complete user manual is available for download.
Client Configuration
North Park University-hosted email accounts may be accessed on the web via Outlook Web Access. Access via other clients is not supported by Computer Services, but basic configuration information is provided below:
- IMAP Server: mail.northpark.edu, SSL required
- SMTP Server: smtp.northpark.edu
All outbound SMTP email from on campus must be routed through this server. This SMTP server cannot be accessed from the internet