Management 5861 – Management of Knowledge and Information 2

Library Resources

 

Reference Books  --   Using the Catalog (books)   --   Using Databases (articles)

Recommended Web Sites   --   Evaluating Web Sites

 

 

Reference Books - 1st Floor

 

The following reference books provide good background information and overviews of business issues – a good starting point for research.  These works can be found through the online catalog, by browsing the shelves (business books are usually in the H’s), or by consulting a librarian. There are also many reference materials available in electronic format, such as Hoover’s, Value Line, Encyclopedia Britannica, and Facts on File.  Look at the list of databases on the library website (but not all can be accessed from home.)

 

Business: The Ultimate Resource  (HD 38.15 .B878) 2002

Best practices, summaries of landmark business books, profiles of management gurus, dictionary, almanac.

 

International Directory of Company Histories. 60 vols.  (Ref. HD 2721 .I63)

Use the Index at the end of the last volume in the set to find your company.

 

Encyclopedia of American Industries  (Ref. HC 102 .E53)

 

Sorkin’s Directory of Business & Government. 17 vols.   (Ref. HC 108 .C4 S8)

Company profiles of Chicago area businesses are in volumes 1-8. The rest of this set is a directory that can be searched by industry, location, and name.

 

Hoover’s Handbook of American Business.   (Ref. HG 4057 .A28617)

Hoover’s Handbook of Emerging Companies  (Ref. HG 4057  .A28618)

Hoover’s Handbook of World Business.  (Ref. HG 4009 .H66)

Hoover’s Guide to Private Companies.    (Ref. HG 4057  .A28616)

These handbooks include a history of the company, officers, products, key competitors and a 10 year retrospective chart of financial statistics.  Also available online at: http://www.hoovers.com (need to be on campus for advanced features.)

 

Market Share Reporter.  Annual.  (Ref. JF 5410  .M35)

Annual compilation of reported market share data on companies, products and services.

 

Dun & Bradstreet/Gale Industry Handbook  (Ref. HG4907 .D86) 5 vols.

 

Industry Norms & Ratios (Ref. HF5681 .R25 I532)

 

Business Plans Handbook  (Ref. HD62.7  .B865)  7 volumes

 

 

Using the Online Catalog to find books

 

To find books in North Park’s library, use the online catalog on the library’s website (http://campus.northpark.edu/library).  You can look up a book by title, author, or subject.

 

If you are off campus you can access our online catalog the same way.  If you want to see if another library owns a book or journal, click on I-Share Libraries on the top menu bar of the catalog, and search either all 56 libraries or select one closest to you. With your North Park ID you can use any of these libraries.  For more detailed instructions, see our online catalog Help sheet.

 

 

Using Databases to find articles and company information

 

To find articles in magazines and journals, select a general database such as Academic Search Premier or one of the specialized business databases listed below.  Many of the articles are available in full text on the computer – you can print them off or read them on the screen; for others you will be given only the citation and a summary of the article – you will have to go to a library or request the article through interlibrary loan.

 

To access the databases:

·        Go to the library homepage at http://campus.northpark.edu/library

·        Select Databases/Articles from the menu on the left of the screen.

·        Choose your database from an alphabetical list (Databases A-Z) or by Subject (Databases by Subject).

·        If you are off-campus, you will be prompted to another page where you will enter your user name and password.       

 

*If you need to reset or give yourself a new password, go the Current Students page of the North Park website and under “Personal Information” click on “Password Change NP”: https://www.northpark.edu/cgi-bin/passchange.pl

  

 

General  (interdisciplinary) databases

Academic Search Premier: Most comprehensive database; many full-text articles; interdisciplinary  See  Help sheet for more instructions.

WilsonSelectPlus: All full-text articles; interdisciplinary

Lexis-Nexis Universe:  Full-text newspapers and journals (e.g. New York Times); business, legal and medical news     Help sheet.

Chicago Tribune: Full-text; 1985-present; selective historical file of selected news stories

Facts On File:   Full-text world news digest     Available on campus only.

JSTOR: Full-text database with back runs of 117 important journals in 15 disciplines, including economics.   Does not include the current 3 to 5 years.

CQ Researcher:  Overviews of controversial issues, such as job exports, music industry, stock market troubles    Available on campus only.

 

Business databases

ABI/Inform: Full-text articles on business and management topics                 
Business Source Elite: Some full-text articles

Datamonitor: Comprehensive economic reports on companies, industries, and 50 countries.

Hoover's Online: Extensive company information 

Lexis-Nexis Universe:  Click on “Business” in the left side of the screen     Help sheet.

Value Line:  Investment information/ratings of companies and industries   

PsycInfo:  Psychological literature (includes personnel, corporate culture, and other business areas)

 

 

Recommended Web Sites (free access – no passwords required)

 

Besides accessing proprietary databases such as Academic Search Premier (databases for which the library pays), you can find an abundance of free information on the Internet.  But you can also be overwhelmed by information and junk.  It is essential that you be aware of what institution or organization is publishing the information you are using.  Below are a few to get you started:

 

Company websites:  Almost every company now has its own website.  To find the annual report look under “Investor Relations” or something similar.  But think of a company website as advertising.  For objective analysis of a company use one of the business databases recommended above.

 

Federal Reserve http://www.federalreserve.gov

A wealth of well organized information.  Check out the “Personal Financial Education” pages first.

 

Yahoo! Finance   http://finance.yahoo.com/?u

Great source of financial data on individual companies; easy to use.

 

Bloomberg   http://www.bloomberg.com

While much is reserved for paid subscribers, there’s a lot of free information here for the public.

 

Hoovers    http://www.hoovers.com

There’s a lot of free information for the public on this site; if you are on campus you will be able to access the features reserved for paid subscribers.

 

Department of State   http://www.state.gov

Department of Commerce   http://www.doc.gov

Bureau of Labor Statistics   http://www.bls.gov

Inflation Calculator from BLS  http://www.bls.gov/cpi/home.htm#data

 

 

 

Evaluating a Web Site

 

In evaluating your sources you should bear in mind that standards and quality vary widely on the web. Keep in mind the following criteria and answer these questions:

 

Authority:

·        Are any qualifications or credentials of the author given? 

·        Who is responsible for producing this website? Check the domain of the URL (is it an educational institution (.edu), a professional organization (.org), a government agency (.gov), or a commercial site (.com)? 

·        Is the sponsoring agency’s mission or background given?

·        Who is the intended audience?

 

Timeliness: 

·        When was the site created?

·        Have there been any updates or revisions?

 

Objectivity/Accuracy:       

·        Is there a bias evident?

·        Is this page intended to sell you something?

·        Are there misspellings or other inaccuracies?

 

 

Signs of a good web site:

·        author and institution are listed with a means of contacting the author

·        the author’s credentials are given

·        it is sponsored by a reputable institution

·        there are no flagrant grammatical or spelling errors

·        the page is updated regularly and any links to other sites are up to date as well.