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Online Education

FAQ

The Center for Online Education has put together this FAQ document to help answer some frequently asked questions involving the various topics below. We will continually add to this list as questions arise.

Course Development

COE 102 was designed for faculty who are designing an online or hybrid courses for the first time with North Park University.  This course will help you to design a hybrid or online course which includes writing learning objectives, developing assessments, developing instructional materials, designing learner interaction, selecting appropriate course technology, and adding learner support, accessibility and usability. In the COE 102, you will be supported by a peer mentor, course developer and an instructional designer.  All courses that are developed in the COE 102 goes through a quality assurance process (Quality Matters) before delivered online students.

COE 102 Mock was designed for instructors who are curious about course design and development. The mock course was also designed to get faculty familiar with what to expect in the upcoming COE 102.  Because the course was designed for observation purposes only, there are no interactions with other faculty, peer mentors, course developers or course facilitators. You are not required to submit any assignments in this mock course.

Faculty who have never developed an online or hybrid course with COE.

Yes, the instructional design specialist will e-mail you a registration form 1 month before the course begins, once you are registered, COE will also e-mail you a course development agreement document, which you will complete and submit to COE. 

Start gathering and organizing your course content. These include learning objectives, assessments, instructional materials, course activities, technology/tools. Contact COE and ask to be enrolled in COE 102 Mock course.  Enroll in Canvas 101F (should be on your dashboard)

Nursing faculty who have designed a course that has met QM expectations, and are now designing a course using course cartridges like Jones and Bartlet.

COE 103 was designed for instructors who have designed and developed an online or hybrid course in the past that went through the QM process and met QM expectations.  The course is self-paced. Like COE 102, COE 103 will help you to design a hybrid or online course which includes writing learning objectives, developing assessments, developing instructional materials, designing learner interaction, selecting appropriate course technology, and adding learner support, accessibility and usability. In the COE 103, you can decide whether you need a mentor or course development support.  All courses that are developed in the COE 103 goes through a quality assurance process (Quality Matters) before delivered online students.

Faculty developer can be enrolled in COE 103 Online Course Development (Self-paced) Course.  To be enrolled in COE 103:

  1. Faculty developer must have developed a course in the past that met QM expectations.
  2. Faculty developer must have developed at least one QM aligned course at North Park University.

You will be assisted by a peer mentor, course developer, instructional technologist and an instructional designer.

Yes. The course developer can assist you with adding content to your course

Yes. You will be required to attend a pre-course development meeting with the peer mentor, instructional designer to share your vision for your course, discuss COE 102 expectations and generally to ask any questions you may have about the course development process.

Yes. Faculty are compensated for developing online and hybrid courses.  Please check with COE for information about compensations. 

The Center for Online Education has a two-term policy that stipulates that all online and hybrid courses must be developed at least two semesters before the course is delivered to students.

The time taken to develop a course varies, but most faculty developers can approximately 6 weeks.

Quality Matters Review Process

Quality Matters (QM) is a nationally recognized, faculty-centered, peer review process designed to certify the quality of online and hybrid courses. With approximately 600 current subscribers ranging from four-year colleges and universities, technical colleges, community colleges, to other academic organizations, QM is the leading provider of tools and processes used to evaluate quality in course design.  Quality Matters is North Park University’s quality control process for the design aspects of the online and hybrid courses. 

Learn More

In order for COE to compensate faculty developers, your courses must be QM aligned.

Canvas

These are answers to FAQs that have come up on North Park’s campus. For a more complete guide to Canvas, visit the Canvas Guides for written and video tutorials.

Canvas is connected to your North Park O365 email. You will use the same username and password for both.

Go to Canvas (You can either book mark this link, or access this link from the MyNPU page)

Username: your NPU email

Password: same as your email and other NPU account

RESET YOUR PASSWORD

An optional tutorial designed for all faculty who use Canvas learning management system.

An optional tutorial designed for all students at North Park University

Overview

The Attendance (Roll Call) tool is an external app (LTI) used for taking attendance in Canvas courses. The Attendance tool can be used for online or face-to-face courses.

The Attendance tool always appears as a visible Course Navigation link, but it cannot be viewed by students, so hiding the link in Course Settings is not necessary. If instructors do not want to use the Attendance tool in their courses, no action is required. However, if you do use the Attendance tool, students can view their attendance report through the Roll Call Attendance submission details page. Please go to this tutorial for more information on the Attendance feature.

Tips

Here are some helpful overview tutorials for getting Started with Attendance (Roll Call) in Canvas

Tricks

Trick #1: Do not rename or remove the assignment named “Roll Call Attendance”.

The Attendance tool will only send grades to the item named “Roll Call Attendance”. If an item by this name does not exist, Canvas will create a new assignment and gradebook column named “Roll Call Attendance”. If you accidentally renamed the “Roll Call Attendance” column, to correct the problem:

  1. Mute both assignments, the original renamed item and the new “Roll Call Attendance” item.
  2. Delete the original assignment, leaving only the item named “Roll Call Attendance”. The scores for this item may be inaccurate at this time; however, it will be updated to include all previous attendance scores once a new score is recorded via the Attendance tool.
  3. Take attendance via the Attendance tool at your next class. All scores will be updated based on the new point value.
  4. Unmute the assignment so your students can see their attendance scores.
Trick #2: Set the point value for the “Roll Call Attendance” assignment before you use the Attendance tool.

If you change the point value after you take attendance for the first time, attendance grades will continue to reflect the original point value. To correct this problem:

  1. Mute the gradebook item for the assignment named “Roll Call Attendance”.
  2. Change the points of the “Roll Call Attendance” assignment to the desired point value. Grades will not reflect the new point value until you take attendance as described in the next step.
  3. Take attendance via the Attendance tool at your next class. All scores will be updated based on the new point value.
  4. Unmute the new assignment so your students can see their attendance scores.
Trick #3: Do not set the point value to zero if you want the assignment to be ungraded.

If you wish to use the attendance tool but don’t want to affect students’ grades, it’s better to explicitly make the “Roll Call Attendance” assignment ungraded than to change the point value to zero. If you set the point value to zero, the assignment will still appear in the gradebook, but if you make it ungraded, it will not. To make the assignment ungraded:

  1. In the Assignments tool, click Roll Call Attendance.
  2. In the top right, click Edit.
  3. Check the box next to Do not count this assignment towards the final grade.
  4. Click Save.

You can either delete these announcements to start fresh in your course, or you can edit and reuse them. Please check out the following tutorials for instructions:

  • Deleting Announcements
  • Edit an Announcement (Go in and edit any information for your announcement and/or attach updated files)
  • Delay posting (as part of the editing process, delay the posting of this announcement so that it goes out the week that you want your students to see it)

Please let the Center for Online Education know if you have any questions or need assistance.