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Navigating Your Student Account

When you log into Self-Service, you can access Student Finance to view real-time details about your student account.

Steps to access and make a payment:

  1. Log into Self-Service.
  2. Click on Student Finance.
  3. You will land on the Account Summary page.
  4. To make a payment:
    1. Click Make a Payment next to Total Amount Due.
    2. You will be directed to the Make a Payment screen.
    3. If you need to pay rent, select “Other” to apply your payment.
    4. Note: The Total Payment box may not reflect your rent balance if credits are applied. Check the “Other” line for the correct amount due.

Icons and their meaning in student finance:

Only relevant icons will be displayed based on your account.

  • Charges: Tuition, housing, meal plans, course fees, etc.
  • Payments: Cash payments from you/your parent and financial aid funds posted.
  • Refunds: Amounts refunded due to overpayment.
  • Anticipated Financial Aid: Aid that is expected but not yet posted.
  • Balance: Amount you currently owe (Charges – Payments – Anticipated Aid).

For more details on any category, expand the item in the list.

Accessing account activity:

  • Hover over Student Finance in the top navigation menu and select Account Activity for a detailed breakdown of your student account.

If you have any questions, contact Student Accounts at (773) 244-5560 or studentaccounts@northpark.edu.

 

Anticipated financial aid

Institutional aid and government grants

  • Institutional aid is disbursed almost daily.
  • State and federal grants are received at regular intervals and disbursed accordingly.

Loan disbursement requirements

Your loan funds will not be disbursed until:

  • Your loan documents are received.
  • You are registered at least half-time.
  • Verification is complete (if required).

Until these steps are completed, your loan will be marked as “ineligible” and will not be factored into your balance due. Check your Financial Aid Checklist to see any outstanding requirements.

Percentage-based scholarships and grants

If you see “Restricted Award”, this means:

  • The system enters an estimated amount.
  • Your actual award is calculated based on the percentage of the award and your charges.
  • Example: A student with 50% tuition coverage and a $10,000 estimated award will receive only $2,500 if their tuition is $5,000. The remaining $7,500 will not be disbursed.

 

Contact

Office of the Registrar

3225 W. Foster Ave.
Chicago, IL 60625

email: registrar@northpark.edu
phone: (773) 244-5560