Information Technology

Welcome to Information Technology

The Information Technology department supports students, faculty, staff, and University partners by providing a secure and reliable technology infrastructure and a breadth of information services to advance North Park’s mission of preparing students for lives of significance and service.

Account Management

Learn the basics of your North Park account, including email access, password reset, and our acceptable use policy.

IT Support

Having issues with your computer or the wireless network? Learn about our Helpdesk system and Wiki, where you can find answers to frequent questions and tips for North Park technology systems.

Student Computing

North Park connects students to a variety of resources, both on and off campus. Learn how to connect your devices to the campus-wide high speed WIFI, software for productivity and academics, printers, and more. Take advantage of University computers in residence halls and Brandel Library.

Contact Information Technology

Helpdesk: https://jira.northpark.edu/
Email: IT@northpark.edu
Phone: 773-244-5540

Office Hours

IT Support Services Staff
Monday – Friday 8:00 AM – 4:00 PM
Or by appointment

IT Student Tech Support is available for troubleshooting and AV Classroom Support
Monday – Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 4:00 PM
Saturday 9:00 AM – 1:00 PM

Location

Caroline Hall
IT Support Services: Lower Level
IT Administration: 2nd Floor