Accessing services

To request counseling services:

• Visit our office Monday through Friday, 8:30 a.m.–4:30 p.m. at 3317 W. Foster Ave., Chicago, IL 60625
• Call us at (773) 244-4897
• Make an appointment through the student health portal:
• northpark.studenthealthportal.com

For general inquiries, email us at counseling@northpark.edu.

Services offered

Consultations
An initial meeting to assess your needs and connect you with the best-fit resources. You’ll discuss your concerns with a counselor and plan next steps together.

Individual counseling
Personal, one-on-one support with a counselor to explore your concerns and set goals. Sessions are 50 minutes, typically weekly. Counseling is short-term and goal-focused.

Group counseling
Join peers in a small group led by a counselor to discuss shared concerns. Groups usually focus on a specific topic and meet weekly. The structure may be time-limited or ongoing, depending on the group’s purpose.

Case management
Get connected to public-transit-accessible off-campus mental health providers, including those offering low-cost services and specialized care. Referrals are available when needed or preferred.

Let’s Talk drop-in counseling
Let’s Talk is a free, informal counseling option with no appointment required. Drop in for support related to any concern—to try counseling for the first time, address a specific issue, or get quick help.

          How it works:

• Offered weekdays, 11:00 a.m.–12:00 p.m., when classes are in session
• Location: Health & Counseling Support Services, 3317 W. Foster Ave.
• First-come, first-served. Not intended for ongoing counseling.

Students who need more formal or long-term support will be referred to traditional scheduled counseling.

Educational programs and events
Counseling staff educate the campus community about mental health issues and promote personal growth and wellness. Request a program or training, request a Mental Health First Aid training, or view psychoeducational content and announcements on the departmental Instagram.

Need help now?

If you or someone you know is in crisis, contact:

• 988 Suicide & Crisis Lifeline: Call or text 988
• Linea de Prevención del Suicidio y Crisis: 988
• For Deaf & Hard of Hearing: Dial 711, then 988
• Crisis Text Line: Text “START” to 741-741
• The Trevor Project (LGBTQ): Call 1-866-488-7386 or Text “Trevor” to 1-202-304-1200
• The Steve Fund (students of color): Text “STEVE” to 741-741
• Trans Lifeline: 1-877-565-8860
• Military/Veterans Crisis Line: 988
• The Living Room (Forever Hope): 4423 N. Ravenswood Ave, Chicago, (773) 537-3601 (Call ahead)
• The Living Room (Rincon Family Services): 3710 N. Kedzie Ave, Chicago, (773) 992-8011 (Call ahead)
• The Welcoming Center: 5215 N. California Ave., Suite F101, Chicago, (773) 561-5809 (Call ahead)
• Emergency: Call 911 or go to Swedish Hospital, 5140 N. California Ave, Chicago, IL 60625, (773) 878-8200

FAQ