Student Care
Supporting student well-being and success
Student Care provides one-on-one support, guidance, resources, and referrals for North Park students facing challenges related to mental and physical health, family or personal emergencies, financial hardship, or other life concerns. Our goal is to help students thrive by prioritizing well-being and academic success throughout their time at North Park.
EARS and Distressed Student Protocol
These tools are designed to help identify and support students who may be struggling or in distress, ensuring timely and compassionate intervention.
Learn more
Basic Needs Resources
We assist students in accessing essential resources, including nutritious food, stable housing, healthcare and childcare, transportation, and emergency financial support.
Learn more
Mental health and counseling support
Let’s Talk drop-in counseling
Let’s Talk is a free, informal counseling option with no appointment required. Drop in for support related to any concern.
ThrivingCampus
ThrivingCampus connects students to off-campus mental health providers. It includes a helpful guide on how to find a clinician and understand payment options.
TalkCampus
TalkCampus is a free, 24/7 peer-to-peer mental health support app. Students can use their NPU email to sign up and talk anonymously with other students around the world in real time.
Student Care Program
The Student Care Program offers limited financial assistance to currently enrolled students experiencing financial hardship. This program supports essential, short-term needs and is not a substitute for financial aid or loans.
Experiencing an emergency? Contact Campus Safety at (773) 244-5600 or call 911.
Who can apply
- Current full- or part-time students enrolled in a degree or certificate program, regardless of program
- Must be actively attending (not on break or a leave of absence)
- Must show effort to cover living costs
- Must have explored all other financial aid options
What can be covered
- Medical costs
- Food and essential supplies
- Rent and utility bills
- Emergency housing or travel
- Childcare
- Safety needs (e.g., lock changes)
- Replacement of essential items after emergencies
What cannot be covered
- Tuition, fees, room & board
- Student loan payments
- Non-essential purchases, travel, or utilities
- Fines, tickets, or entertainment expenses
Application process
Students can apply through the online Student Care Program application. Supporting documents (e.g., bills, eviction notices, receipts) may be uploaded to strengthen the request.
- Eligible students may receive up to $1,000 per academic year
- Multiple applications allowed per year, based on need and available funds
- Receipts required within 30 days for reimbursements or new purchases
- The Student Care Committee reviews applications within 3–4 business days
Student Care packages
Show your student you care—even from a distance! Here are some thoughtful options:
Care packages
Send snacks and treats during exams or just because. Great vendors include:
Birthday & holiday cakes
North Park Covenant Church (NPCC) offers made-to-order cakes for $20. A great way to celebrate your student! NPCC will deliver the cake to North Park’s campus.
📞 (773) 463-0055
🌐 www.npcovenant.org/cake
North Park merchandise
Send cozy sweatshirts, mugs, and more from the North Park University Bookstore.
Mailing Address for Packages
When sending letters or care packages:
North Park University
Student Name, CPO XXXX
3305 W. Foster Ave.
Chicago, IL 60625
Packages can be picked up at the Campus Postal Center.
Contact
Student Care
studentcare@northpark.edu
Center for Student Engagement: (773) 244-5737