Health Services
North Park University’s Health Services supports students in staying healthy, accessing medical care, and making informed wellness decisions.
About us
- Julia Guzman – Director of Health Services and Registered Nurse
- Melissa Zambrano – Campus Nurse
Office hours: Monday–Friday: 8:30 a.m.–4:30 p.m.
Closed June and July
Appointments
Log in to the Student Health Portal using your North Park credentials to schedule an appointment. If you have problems booking an appointment via the portal, please call us at (773) 244-4897.
Need help after hours?
Email healthservices@northpark.edu or check the FAQ below for local care options. If you are having a medical emergency, please call 911.
Counseling Support Services
North Park provides mental and emotional health support to help students navigate personal challenges.
Learn more or request support
Sexual misconduct resources
Sexual misconduct includes discrimination based on sex and related prohibited behavior.
North Park outlines clear policies, reporting options, and resolution processes.
Visit our Title IX page to learn more or get help.
Health Services FAQ
- Emergencies: Call 911 or go to Endeavor Health Swedish Hospital.
- Non-emergencies: Visit a local immediate care center or your primary care physician. All charges incurred are the responsibility of the student.
The university nurse can provide some over-the-counter medications and conduct some tests under the direction of our medical director. Currently, Health Services offers the following care and services:
- Blood glucose testing
- Blood pressure screening
- Flu, COVID-19, and mononucleosis testing
- Lab requisition for blood tests at Endeavor Health Swedish Hospital Outpatient Laboratory and Pathology Services (e.g., titer levels to prove immunity or interferon gamma release assays; students are responsible for the fees incurred)
- Minor illness evaluation and treatment (e.g., cuts, burns, sprains)
- Pregnancy testing
- Referrals to other community healthcare providers
- Select over-the-counter medications (see Self-Serve Medication Station information below for the medications available)
- Select medical supplies (e.g., cold packs, bandages, condoms)
- Strep A testing (depending on the severity of sore throat symptoms)
- Students can borrow select medical equipment (e.g., crutches, wheelchairs) from Health Services and will be charged the full replacement cost if these items are not returned.
- Tetanus, diphtheria, and pertussis vaccinations (cost is related to the cost of supplies)
- Tuberculosis skin testing (offered during certain weeks of the school year; cost is related to the cost of supplies)
Self-Serve Medication Station
If you come to Health Services when the university nurse is absent, you can still get over-the-counter medications from the Self-Serve Medication Station to help you get through your day and return to class. Ask the office manager for assistance.
Health Services asks that you take a maximum of a two-day supply or enough to tide you over until you can get to a pharmacy or back home for your personal supply. The over-the-counter medications available at the Self-Serve Medication Station include:
- Acetaminophen (Tylenol) and ibuprofen (Advil, Motrin) for aches, pains, and fever
- Adhesive bandages
- Bacitracin (antibiotic ointment for cuts, scrapes, burns, and other skin irritation)
- Bismuth subsalicylate (Pepto-Bismol) for upset stomach, heartburn, indigestion, nausea, gas, belching, and fullness
- Calcium carbonate (TUMS) to treat upset stomach, heartburn, and indigestion
- Cold/hot packs
- Cough drops
- Electrolyte replacements
- Guaifenesin (cough expectorant)
- Hydrocortisone cream (anti-itch cream for small areas of hives or bug bites)
- Phenylephrine (nasal decongestant)
- Saline packets to use with your sinus rinse for nasal congestion or allergies
- Simethicone (Mylanta, Gas-X) for relief of pressure, bloating, and fullness associated with gas
Condoms (male and female) and tampons are available on the bookshelf in the waiting room.
Recommended immediate care centers:
- Endeavor Health Immediate Care – Chicago in Sauganash
- Endeavor Health Immediate Care – Chicago in Lincoln Square
- Metro Urgent Care
- Midwest Express Clinic Urgent Care
Bring insurance if available. Students are responsible for costs.
Call 911 (paramedics) or go to the emergency department:
- Bleeding from a wound that cannot be stopped with consistent pressure
- Burn that is larger than the size of the palm, involving more than the top layer of skin
- Cannot get out of bed or chair due to weakness, dizziness, or lightheadedness
- Chest pain with shortness of breath that lasts longer than two minutes
- Difficulty breathing
- Facial or tongue swelling, tightness in the throat, or hives/itching over all or most of the body
- Fell and was unconscious
- A headache that is new, the worst of your life, or one that involves vision changes
- Injury that causes great pain, unable to bear weight (e.g., fracture)
- Injury to the eye or chemical exposure to the eye (consider going to an ophthalmologist, like Family Eye Physicians)
- Pain or swelling in one or both testicles
- Severe abdominal pain
- Suicidal feelings with a plan to commit suicide; can call the National Suicide Hotline at (800) 273-8255
- Unwanted sexual encounter (especially if it occurred within the last few days)
- Vomiting or diarrhea that is accompanied by one or more of the following:
- Occurred more than six times in 24 hours
- Accompanied by a fever greater than 101°F
- Severe abdominal pain
- Dehydration (no urination within the last six hours)
Go to immediate care or your primary care physician:
- Burn involving more than the top layer of skin (may include blisters) to an area less than the size of the palm
- Cold and flu symptoms (try over-the-counter medications or other natural remedies for the first seven–10 days of symptoms)
- Dizziness, but can walk independently
- Ear pain
- Fever greater than 100.4ᵒF
- Hives or itching on part of the body
- Pain with urination or frequent urination
- Panic attack or cutting/self-harm (may also request Counseling Support)
- Scratchy feeling in the eye with redness and, drainage, and/or crusting
- Swollen ankle, not able to walk well, but can bear weight
- Vomiting or diarrhea (five–six times in 24 hours), but urinating every six hours
- Wound that may require stitches (bleeding has stopped)
If you visited Health Services for a minor illness and expect to miss class, Health Services will notify your professors via EARS, informing them of class absence due to a medical issue. Health Services will send these excused absences notifications the day you visit. Due to HIPAA, Health Services will not disclose details about your medical issue.
You may also be excused from class if you provide proper documentation from your physician; they can send it to healthservices@northpark.edu. You should also communicate with your professor regarding your absence and make arrangements for any missed assignments or tests.
Health Services will notify your professors when you can return to class.
Health Services will not notify professors of your absence if you do not visit Health Services or provide proper medical documentation. In this case, it will be up to each professor to determine if you can make up any missed classes, assignments, or tests.
If you need accommodations due to a disability or chronic medical condition, email ada@northpark.edu to set them up.
Yes. All visits and records are confidential under HIPAA laws and cannot be reviewed or released to anyone without the student’s consent.
If you require hospitalization, you can be admitted to Endeavor Health Swedish Hospital or another area hospital. X-rays and laboratory tests can also be done at local immediate care centers. Come to Health Services to receive a referral. Students are responsible for all charges.
Your primary care physician or one of our local immediate care partners can perform physical exams and other student lab tests. You must come to Health Services at 3317 West Foster Avenue for a referral or a lab requisition form.
The charge for the physical is based on the complexity of the exam and any tests required to complete the physical. You should ask about potential costs when scheduling the appointment and what could be covered by your health insurance.
Illinois requires proof of the following vaccinations.
- MMR (measles, mumps, and rubella)
- Tdap (tetanus, diphtheria, and pertussis)
- Meningococcal (if younger than 22)
Deadlines:
- July 15 for the fall semester
- December 15 for the spring semester
Failure to submit proof will block you from registering for the upcoming semester. You may
email records to healthservices@northpark.edu, fax them to (773) 634-4060, submit them via the student portal, or bring them to 3317 West Foster Avenue.
Most services are free. Fees, which are billed to your student account, apply to the following. You will sign a form that shows you understand that certain services will be billed to your student account.
- TB test (PPD)
- Tdap vaccine
- Unreturned borrowed supplies
Yes—use the Self-Serve Medication Station when the nurse is unavailable. Ask the office manager for assistance. Available items include pain relievers, cold medications, bandages, and cough drops.
All students can receive basic assessments and health education. Additional services are available for:
- Full-time undergraduate students, meaning taking six or more credit hours
- Seminary students, meaning taking five or more credit hours
North Park University no longer requires proof of insurance coverage for full-time undergraduate or part-time seminary students. There may be additional coverage requirements for student-athletes and healthcare students.
However, we strongly encourage all students to obtain health insurance coverage, as is required by the Affordable Care Act’s individual mandate. Students can get health insurance through their parents’ plans (if under 26) or go to HealthCare.gov to purchase health insurance packages.
Open enrollment for health insurance packages lasts from November 1 through the middle of December.
At HealthCare.gov, you’ll find various plans and prices. Depending on your situation, you may be eligible for savings based on your income. But if someone claims you as a tax dependent on next year’s tax return, you won’t qualify for extra savings. You may be able to get coverage after the open enrollment period if you qualify for a Special Enrollment Period.
Email healthservices@northpark.edu. Follow CDC guidance: Stay home until fever-free for 24 hours and symptoms improve. Use extra precautions for five days after resuming normal activities.
Self care and general health FAQ
- Pain relievers (ibuprofen, aspirin, or acetaminophen)
- Cold and cough medications
- Neti pot with saline packs
- Zinc and Vitamin C (take at the first sign of a cold)
- Antacid
- Bandages (variety of sizes)
- Reusable hot/cold packs
- Hydrogen peroxide
- Antibiotic cream (e.g., Neosporin or bacitracin)
- Cortisone cream
- Cotton balls
- Tweezers
- Thermometer
If you don’t have one of these items on hand, Health Services can provide a free two-day supply to help tide you over.
Always carry or store this essential health info:
- Health insurance card
- Contact information for your physician(s)
- Prescription details for any regular medications
- Copy of your eyeglass/contact lens prescriptions
Staying physically and mentally healthy helps you thrive in college life. Here are key wellness habits to focus on:
- Eat nutritious meals regularly
- Get consistent sleep
- Exercise moderately
- Form supportive relationships
- Think positively and manage stress
- Balance academics, social life, and downtime
- Make time to relax and reward yourself
If you’re not feeling well, physically or emotionally, visit Health and Counseling Support Services. We’re here for you.
Germs spread easily on campus. Take these steps to reduce your risk:
- Wash hands often
- Disinfect shared surfaces
- Avoid sharing dishes or utensils
- Get your flu shot annually
- Stay home when you have a fever
- Use Zinc and Vitamin C at first signs of illness
- Maintain sleep, nutrition, and hydration
Avoid smoking and secondhand smoke. Need help quitting? [Check out Swedish Hospital’s smoking cessation classes →]
The Illinois Department of Public Health requires all full-time students (6+ on-campus credits) to submit proof of:
- MMR (Measles, Mumps, Rubella)
- Tdap (Tetanus, Diphtheria, Pertussis)
- Meningococcal conjugate vaccine (if under 22)
Submit your completed immunization record to Health Services before classes begin.
Other recommended vaccines include:
- Meningitis B
- Annual flu shot
- Hepatitis B
- HPV (human papillomavirus)
Food allergies affect over 15 million Americans. Whether you have one or know someone who does, understanding how to prevent allergic reactions is essential.
Symptoms can range from:
- Mild itching or redness
- Swelling of the face or throat
- Difficulty breathing or loss of consciousness (seek emergency care immediately)
Top 9 common food allergens:
- Peanuts
- Tree nuts (e.g., walnuts, almonds, cashews)
- Sesame
- Wheat
- Milk
- Eggs
- Fish
- Shellfish (e.g., shrimp, crab, lobster)
- Soy
Stay informed, be mindful when sharing food, and always know how to respond in an emergency. Always carry the medications your health care practitioner has prescribed for you to take when you have allergic reactions to foods (such as, Benadryl, cetirizine, an inhaler, or epi pen). If you have forgotten to bring your Epi pen with you, know that North Park Campus Safety (773) 244-5600 can bring you an Epi pen. (Health Services has an Epi pen as well). Always call 911 first (or ask someone to call 911) before calling Campus Safety for an Epi pen.
Never isolate yourself if you think you are having a severe allergic reaction (such as, walking off to the bathroom to be alone).
Avoid the foods that cause allergic reactions for you and ask questions about any foods that do not have labels attached.
Meet with the university nurse to ask any questions about your food allergies and discuss plans to prevent allergic reactions.
Tattooing and piercing
If you’re considering a tattoo or piercing, choose a licensed artist and a clean facility. Avoid at-home procedures and ensure all equipment is sterile. Infections, scarring, and diseases like hepatitis can result from poor hygiene. Contact Health Services with concerns or questions.
Eating disorders
Struggles with body image or eating habits may indicate an eating disorder. Health Services offers confidential support and can refer you to professionals. Warning signs include skipping meals, rapid weight changes, excessive exercise, or distress around food.
Diabetes prevention and management
While you cannot prevent Type 1 diabetes, you can often avoid or delay Type 2 diabetes with lifestyle choices. Eat a balanced diet, stay active, sleep regularly, and maintain a healthy weight. If you’re concerned about your risk, take the ADA risk test and contact Health Services for a glucose screening.
If you have been diagnosed with Type 1 or Type 2 Diabetes Mellitus, Health Services can help you manage your disease through the following services:
- Blood glucose testing meter and strips: If you are on campus and concerned about your blood glucose level, you are welcome to stop by Health Services during business hours to check your blood sugar.
- Glucose tablets: If you feel your blood sugar has dropped and forgot to bring glucose tablets or something to raise your blood sugar, you can stop by Health Services during our business hours to get some glucose tablets.
Food insecurity
If you’re unsure where your next meal is coming from, we’re here to help. Tell a professor, resident assistant, resident director, or email healthservices@northpark.edu or Skyy Barney, student care coordinator. Find your nearest food pantry.
Healthy eating
Adopt healthy eating as a long-term lifestyle, not a diet. Small, consistent changes work best. Start swapping sugary drinks for water, eating more fruits and veggies, and reducing processed foods. Aim for 80% healthy meals. Track how food makes you feel and adjust accordingly. Sleep is also key—lack of sleep disrupts hunger hormones and increases cravings.
Sleep and wellness
Restorative sleep (seven–eight hours per night) supports immune function, mental health, and weight management. Poor sleep disrupts hormones that regulate hunger and fullness. Stick to a schedule, limit screens before bed, and practice stress-reducing habits like meditation.
Alcohol and drug use
Understanding misuse
Misusing alcohol or drugs can affect your safety, academics, and relationships. Among college students:
- 1,825 die from alcohol-related injuries annually
- 696,000 are assaulted by a peer who’s been drinking
- 97,000 experience alcohol-related sexual assault
- 1 in 4 report academic problems due to drinking
Know the definitions
- Binge drinking: Within two hours, four or more drinks for women, five or more for men
- Heavy drinking: Eight or more drinks per week for women, 15 or more for men
Marijuana use
Even though recreational marijuana is legal in Illinois for those 21 or older, it’s prohibited on campus due to federal law. Daily or frequent use can impair memory, judgment, and academic performance, and increase long-term health risks.
Safe drinking tips
- Set a drink limit beforehand.
- Eat before or while drinking.
- Alternate alcohol with water.
- Keep track of your drinks.
- Never accept or leave drinks unattended.
Concerned about use?
Take the AUDIT for alcohol to screen your habits. If results show medium or high risk, you can share your email for follow-up from the university nurse or email Health Services directly.
Resources
- National
- National Institute on Alcohol Abuse and Alcoholism
- Substance Abuse and Mental Health Services Administration
- (24/7 Helpline: 1-800-662-HELP)
- Local
Cold and flu
What do I do if I get the flu? Should I call my doctor?
The flu is a viral infection. Your healthcare provider will not treat it with antibiotics, but may prescribe antiviral medication if your flu symptoms have just started. In healthy adults, the flu usually resolves independently with or without antiviral medicines, as long as you take common-sense measures.
Self-care tips:
- Rest: Take at least two to three days of bed rest.
- Stay home if sick, especially if you have a fever or have not been fever-free without medication for 24 hours.
- Wear a mask if you must go out, particularly with a fever. Masks are available at Health Services.
- Ask for help: A friend can get food for you from the dining hall using a North Park Meal Ticket from a resident director or the university nurse.
- Stay hydrated: Drink water, non-caffeinated tea, fruit juice, and broth.
- Eat healthily but don’t force it: Keep drinking fluids even if you’re not eating much.
- Use pain relievers: Take acetaminophen or ibuprofen for aches and fever. Health Services offers a free two-day supply at the Self-Serve Medication Station if you don’t have these.
See a healthcare provider if you’re experiencing:
- Coughing up thick or bloody mucus
- Recurring fever lasting more than four days
- Facial swelling or severe facial/forehead pain
- Earache
- Sore throat not caused by post-nasal drip or cough
Go to the emergency department immediately if you have:
- Difficulty breathing or shortness of breath
- Severe chest or abdominal pain or pressure
- Sudden dizziness
- Confusion
- Severe or persistent vomiting
Should I get a flu shot?
The CDC recommends getting an annual flu vaccine for everyone older than six months old. More people vaccinated means less flu spread and fewer illnesses. College students should get vaccinated to avoid missing classes.
If you missed flu clinics on campus, you can get the shot at your primary care doctor’s office, a local pharmacy, or a health clinic. Students without health insurance can get a flu shot at Health Services once our supply arrives.
Medication FAQ
Antibiotics only treat bacterial infections. They do not work on viral infections like:
- Common cold
- Flu (antiviral meds may be used)
- Most sore throats (unless strep throat)
- Sinus infections (usually viral at first)
- Acute bronchitis
Some bacterial infections treated with antibiotics include:
- Ear infections (if necessary)
- Strep throat
- Pneumonia
- Bladder infections
- Sexually transmitted infections like gonorrhea and chlamydia
- Rest and sleep
- Drink lots of non-caffeinated fluids
- Eat healthy foods if you can
- Use over-the-counter meds and saline nasal washes for symptoms
- Use a humidifier or take hot showers to ease congestion
Health Services offers a Self-Serve Medication Station with free two-day supplies of ibuprofen and cold meds to help you get back to class.
- Antibiotics can cause side effects: nausea, diarrhea, yeast infections
- Allergies to antibiotics are common and can be severe
- Overuse leads to antibiotic resistance, making bacteria stronger and harder to treat
- Taking antibiotics without a prescription prevents doctors from identifying the right treatment
- Only take antibiotics prescribed to you
- Finish your entire antibiotic course as directed
- Never use leftover antibiotics or those prescribed to someone else
- Avoid antibacterial soaps; regular soap and water is enough
No. Regular soap and thorough hand washing are sufficient. Antibacterial products can increase antibiotic resistance.
- Cough: Guaifenesin (expectorant) or Guaifenesin DM (suppressant; avoid if asthmatic)
- Fever/Aches: Acetaminophen (Tylenol), Ibuprofen (Advil, Motrin)
- Nasal congestion: Saline nasal washes, Cetirizine (Zyrtec), Phenylephrine or pseudoephedrine (avoid if you have high blood pressure or take certain antidepressants)
- Sore throat: Warm salt water gargles, Chloraseptic spray, Acetaminophen or Ibuprofen
- Tell your provider if you had a bad reaction.
- Not all side effects are allergies (e.g., nausea, diarrhea, yeast infections).
- Allergic symptoms include rash, itching, hives, lip/tongue swelling, or breathing trouble (emergency).
Probiotics can help replenish good gut bacteria lost during antibiotic treatment. Yogurt, kefir, or supplements are common sources.
Talk to your doctor before starting probiotics, especially if you have immune system issues.
Contact
Health Services
3317 W. Foster Ave.
Chicago, IL 60625
(773) 244-4897
healthservices@northpark.edu