Student Accounts and Billing
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Student accounts
Understanding North Park University’s billing policies is essential for all students. Here’s a summary of key information, from billing timelines to repayment options.
Billing basics
Student billing and financial aid are calculated on a semester basis, even for graduate or degree-completion students taking quad-length courses. Bills for the semester’s tuition and fees are typically issued in July for fall and December for spring. Financial aid, including academic scholarships and student loans, will also be applied on a semester basis, with half applied in fall and the other half in spring.
Your bill will show the total tuition, applicable fees, and any pending financial aid, which will reduce your balance. For your first semester, any tuition deposit (if applicable) will appear as a credit. You may still owe an amount after all financial aid is applied.
Once registered and billed for a term, you’ll receive an email notification directing you to Self-Service to view your bill. You will also receive monthly reminders if you have an outstanding balance. You can always review and make payments through Self-Service.
Payment due dates
You must make payment arrangements by the tuition due date before each semester begins. The current due dates are:
- Fall semester: August 15
- Spring semester: January 15
- Summer semester: May 15
Traditional domestic undergraduate students will automatically be enrolled in a payment plan, dividing the balance into equal monthly payments for a small fee of $30 per semester. If the balance is paid in full by the due date, the fee is reversed.
If you register after the due date, you will receive a bill detailing your charges and any payments or aid received. You must arrange payment or set up a payment plan immediately. Graduate and degree-completion students taking only Quad B courses must have payment arrangements before classes begin.
International students
International students must pay their balances in full by the due date.
Late payment and finance charges
If your account becomes past due, you may incur a late payment fee or a 1.5% monthly finance charge. Failure to make timely payments may also affect your ability to adjust your schedule, register for future terms, or request transcripts and diplomas. Non-payment may lead to the involvement of a collection agency. Learn more about these ramifications of non-payment in our billing policies.
Payment options
North Park offers several payment options to make funding your education easier. The Financial Aid Office can also advise you on loan options that may be available.
Policies for withdrawn students
If you withdraw during the fall or spring semester or quad, you are eligible for a refund of tuition and fees based on the following schedule:
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Withdraw prior to the start of the class and/or before the end of week one: 100% refund
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Withdraw before the end of week two: 80% refund
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Withdraw before the end of week three: 60% refund
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Withdraw before the end of week four: 50% refund
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If you withdraw from a class or all classes after week four, there will be no refund
If you are a traditional undergraduate and withdraw during the summer semester or quad, you are eligible for a refund of tuition and fees based on the following schedule:
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Withdraw prior to the start of the semester: 100% refund
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Withdraw before the end of week one: 50% refund
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If you withdraw from a class or all classes after week one, there will be no refund
Housing and Food charges are refundable at the same rate as tuition and fees:
If you withdraw from North Park University prior to the start of a semester, or before the end of the first week of a semester, you are eligible for a 100% refund of housing and food charges.
If you withdraw after the start of the second week of a semester, you are eligible for a refund of housing and food based on the following schedule (assuming a 16-week semester).
- Withdraw before the end of week two: 80% refund
- Withdraw before the end of week three: 60% refund
- Withdraw before the end of week four: 50% refund
- If you withdraw after week four, there will be no refund
If you receive any federal financial aid* and withdraw, drop out, are dismissed, or take a leave of absence prior to completing 60% of a semester, you will have your financial aid recalculated based on the “Return of Title IV Funds” (R2T4) formula derived from the 1998 Reauthorization of Higher Education Act. After this recalculation, the University may be required to return all or some of the aid you were awarded, which could result in a balance on your student account.
The return of federal aid funds is based on the premise that students earn their financial aid in proportion to the amount of time they are enrolled. A prorated schedule is used to determine the amount of federal aid funds a student has earned at the time of the withdrawal. A student who withdraws in the second week of classes has earned less of his/her financial aid than a student who withdraws in the fifth week. Once 60% of the semester is completed, a student is considered to have earned all of his/her financial aid and will not be required to return any funds. Refunds from the University to the student for payments made are issued according to the schedule at the top of the page.
If you drop courses before the 60% mark of the semester, you are subject to the R2T4 calculation and, if loans or Pell dollars were disbursed for the semester, it is possible that you have not “earned” the amount of funds you have received, and you and the University will need to return those funds.
Federal financial aid is returned to the federal government based on the percent of unearned aid using the following two formulas:
Percent earned = Number of completed days up to the withdrawal date** divided by the total days in the semester
Aid to be returned = (100% – percent earned) multiplied by (the amount of aid disbursed).
For example, a student who received a first-year Stafford Loan and withdraws at the end of week 3 of the semester would return aid as follows:
- Percent earned = 15 completed days/80 semester days = .1875 = 18.75%
- Aid to be returned = (100%-18.75%) x ($5,500)
- Aid to be returned = 81.25% x 5500
- Aid to be returned = $4,468.75
When aid is returned, you may owe an outstanding balance to the University. In this case, you are responsible for contacting Student Accounts at studentaccounts@northpark.edu to make payment arrangements.
* Federal financial aid includes and is returned in the following order: Unsubsidized Stafford Loan, Subsidized Stafford Loan, Perkins Loan, PLUS Loans, Pell Grant, Supplemental Educational Opportunity Grant.
** Your withdrawal date is defined as the actual date that you began the institution’s withdrawal process, your last date of recorded attendance, or the midpoint of the semester if you leave without notifying the institution.
The institution must return the amount of Title IV funds for which it is responsible no later than 45 days after the date of the determination of the date of the student’s withdrawal.
If a student earned more aid than was disbursed to him/her, the institution would owe the student a post-withdrawal disbursement which must be paid within 45 days of the student’s withdrawal.
Effective July 1, 2011, the U.S. Department of Education instituted new regulations that govern the Return of Title IV Funds (R2T4) calculation for students enrolled in modular courses that do not span the entire semester. For example, any course in Quad A or Quad B is considered a modular course. Title IV aid includes federal Stafford Loans and Pell Grants. The new regulation only affects students who drop or withdraw from courses they were scheduled to complete.
Because each student’s situation is unique, we urge students enrolled in graduate or undergraduate programs that utilize quad classes to contact the Financial Aid Office if you (a) access Stafford Loans and/or Pell Grants and (b) are considering dropping a course(s) prior to the 60% mark of the semester.
Frequently asked questions
All billing notifications are sent to your North Park email. You can also monitor your account through Self-Service.
Your bill will include tuition, housing, food, lab fees, health insurance (if applicable), and any other charges, along with any financial aid and prior payments.
For assistance, refer to the illustrated explanation of the Student Finance tool in Self-Service or contact the Office of the Registrar.
Bills for the Fall semester are generated in July, and for the Spring semester, in December. Monthly reminders will be sent to your North Park email if you have an outstanding balance.
Traditional undergraduates who miss the tuition due date will incur a $50 late fee. All students with unpaid balances and no payment plan will face a 1.5% per-month late fee. You will not be able to adjust your schedule, register for future terms, or request transcripts or diplomas until payment arrangements are made. Missing two consecutive payments on a payment plan will result in cancellation of the plan, with the remaining balance due in full.
Unpaid balances at the end of the semester may be sent to a collection agency.
A hold is placed on your account if you have an outstanding balance or are not meeting the terms of your payment plan. Contact the Financial Aid Office to discuss payment options.
Tuition due dates are not deferred for employer-sponsored payments. You’ll work directly with your employer for reimbursement. If you need documentation such as your course schedule or grades, the Office of the Registrar can provide this information upon request at (773) 244-5560.
Dropping a class may affect your bill depending on whether it’s a semester or quad class and when you drop it. Review our refund policies and contact Financial Aid to understand how it will affect your aid.
Work-study is a financial aid program, but it doesn’t appear on your bill. You’ll be paid every two weeks for the hours you’ve worked, and you can use these funds as you choose, including toward your bill.
Payments can be made online through Self-Service, by phone at (773) 244-5560, or in person at the Student Services building. Check out our video tutorial for help navigating Self-Service.
All domestic traditional undergraduate students are automatically enrolled in a payment plan. Your balance is divided into monthly payments, with a small $30 fee per semester. If you pay in full by the due date, the fee is reversed. Students registering after the due date will have a shorter payment plan with higher monthly payments.
Several factors could affect the appearance of your financial aid, such as:
- Whether you’ve filed the FAFSA for the current year.
- Whether your verification process is complete.
- If you’ve signed your Stafford Loan documents.
- Whether you’ve submitted proof of Illinois residency.
- Whether you’re maintaining satisfactory academic progress.
Check your financial aid checklist in Self-Service to see if additional steps are required.
Contact your Student Services Specialist to discuss your situation. Even if you can’t pay the full amount, try to make a partial payment. You may also apply for additional loan funds, including a PLUS loan (for dependent students) or a private loan (which may require a credit-worthy cosigner). If your family’s financial situation has changed, you may be eligible to file a financial aid appeal.
Yes, you must make payment arrangements even if your financial aid is being finalized to avoid late fees and holds on your account.
Your payment amount may change if you add or drop classes, apply for graduation, or receive an adjustment to your financial aid. We monitor your account and update your plan accordingly.
Please contact your Student Services Specialist to discuss your options.
Undergraduate Nursing students are required to pay a deposit upon acceptance into the program. Additional clinical and testing fees may also apply.
Refunds are issued after all financial aid has posted to your account, typically about a month into the term. To expedite the process, set up Direct Deposit in Self-Service. If you need money for books before your aid posts, you can request a Cash Advance for Books starting two weeks before the term begins.