Caroline Hall

Campus Services


The Early Alert Reporting System (EARS) is a tool for early identification and support of students who are struggling.  Faculty, staff, and students can contribute to campus wellness by identifying and assisting students who are having academic and/or other difficulties.

EARS allows faculty and staff to listen for student challenges and refer a student who may be experiencing academic or non-academic concerns. Student issues may include poor attendance, low test scores, writing ability, family issues, financial responsibility, mental or physical wellness concerns, as well as making the transition to North Park.  Please refer to the distressed student protocol if you are not sure whether to submit an EARS referral or if you need to seek other more immediate help.

You can also view instructional videos for responding to distressed students and using EARS below.

Students can use EARS to ask for help for themselves, report incidents, or refer a friend who needs support.

Once a referral is submitted, professional staff in Student Engagement will reach out to offer support and connect the student to resources on campus. Simply complete and submit the referral form. You will be notified regarding receipt of your referral. Referrals are confidential and information is handled in a sensitive manner.

Referrals are processed Monday through Friday from 8 am – 4:30 pm. If you need immediate help, please contact Student Engagement at 773-244-5737 or Campus Security at 773-244-5600. If there is an emergency, please contact 911 and Campus Security at 773-244-5600.

Login to EARS to Report a Concern

Video Instructions for Faculty and Staff

Video Instructions for Students

Thank you for your participation in this important care initiative at North Park.