Organizational Development

Organizations that can quickly adapt their processes, structures, and systems to meet changing environmental conditions often realize a greater competitive advantage in the marketplace. The certificate in organizational development provides concepts, skills, and techniques that can help advance your leadership capability and enhance organizational effectiveness.

In the certificate program, you will study and analyze behavioral styles in organizational settings, learn how to build effective work teams, and explore how diversity can improve corporate innovation. You’ll gain valuable skills in conflict and change management, and learn powerful tools to become a stronger, more inspiring, and more effective leader.

The certificate in organizational development can be completed 100% online, entirely face-to-face, or a combination of the two formats. The program’s flexibility and affordability will allow you to complete your certificate in as little as 12 months, giving you a valuable credential to add to your resume as you advance your career. All certificate courses can also be applied toward a degree, such as a master of human resource management or master of organizational leadership.

With small class sizes and respected professional faculty who will help you achieve your goals, our certificate programs are one of the options that the School of Business and Nonprofit Management offers to students committed to becoming successful, ethical business leaders.


These five classes are required for the certificate in organizational development. Click on a course title to read its description.

Review our semester schedules to see current offerings, including online and on-campus classes.

SBNM 5010 – Organizational Behavior and Ethics
This course develops an understanding of human behavior in changing organizations and the managerial awareness, tools and methods that increase effectiveness. The course explores principles and theories about individuals and groups at work, motivation and interactive drives and processes for satisfying needs, organization strategies for effectively utilizing people and creating the environment to achieve goals of people and companies. The course also examines ethical issues and the rational integration of ethical thinking and decision-making in competitive organizations. New models of teams, organization structure and organizational development practices are studied as the product of today's transforming organizations. APA (American Psychological Associations) style is taught as a part of the course.

SBNM 5030 – Human Resource Management
This course examines current theory and practice as it applies to the management of human resources within organizations. Specific focus is given on the effects of organizational mission and culture on human resource management. The processes of recruitment and selection, training and development, performance evaluation, compensation and motivation, and legal influences are examined. The course takes the viewpoint of human resource management as a key responsibility of every manager within the organization.

SBNM 5040 – Diversity and Conflict
The modern organization is diverse visibly with respect to diversity gender, race, age, and cultural background and invisibly with respect to multiple aspects of diversity including personality, values, communication styles and management styles. This course addresses the significance of both visible and invisible diversity and the need to understand and manage it. This course also provides a broad survey of approaches to analyzing and managing conflict. A variety of topics will be covered, including identifying the origins of organizational conflict, how to diagnose and positively utilize conflict, understanding the dynamics of conflict, and the appropriate role of effective leadership styles in resolving conflict.

SBNM 5070 – Team Leadership
This course is based on the premise that today's world increasingly depends upon collaboration for success. Teams are currently touted as the primary organizational unit in which the collaborative effort takes place. Students will investigate the arguments for and against teams and teamwork. Through exposure to theoretical knowledge and experiential learning technologies, the students will identify when teams are, and are not appropriate, as well as examine what is required to create a truly effective, high performing team.

SBNM 5780 – Measuring Outcomes and Assessment
This course examines the assessment of effectiveness against service delivery objectives. The course uses the logic model and other theoretical models to better understand the outcomes and assessment process. Case studies will highlight evaluation issues for improved organizational performance. Prerequisite: Any SBNM course. This may not be the first course in the SBNM academic program.

Gainful Employment Information

North Park University is required to provide detailed information about the gainful employment of our students who enroll in School of Business and Nonprofit Management certificate programs. These disclosures will assist students in making informed enrollment decisions with regards to the possible employment opportunities that accompany each of the certificate programs.

Management concentration in the School of Business and Economics
Academic Advising and Planning
Catherine Marsh working with SBNM graduate students.Make sure you're on-track with your program by accessing course planning sheets, current class schedules, and other advising and planning resources.