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Leadership

Effective, ethical leaders are in high demand at business organizations around the world. This certificate offers comprehensive preparation in the skills and knowledge that contribute to strong leadership, including self-awareness, attention to the types of environments that foster strong performance, appropriate leadership models, and accessing and developing talent.

In the certificate program, you will study servant and situational leadership models, coaching and counseling methods to improve performance, and strategies to positively affect organizational change. Upon completion of the certificate, you’ll be prepared to lead your organization more effectively, develop negotiation approaches, and understand how diversity influences organizational creativity and performance.

Through a course schedule that can be completed 100% online, through in-person classes, or a combination of the two formats, you can complete your certificate in as little as 12 months, giving you a valuable credential to add to your resume as you advance your career. Options for scholarships and other financial aid help make your studies affordable —and all certificate courses can also be applied toward a degree, such as an MBA or master of management.

With small class sizes and respected professional faculty who will help you achieve your goals, our certificate programs are one of the options that the School of Business and Nonprofit Management offers to students committed to becoming successful, ethical business leaders.

Courses

These five classes are required for the certificate in leadership. Click on a course title to read its description.

Review our semester schedules to see current offerings, including online and on-campus classes.

SBNM 5011 – Ethical Leadership
This course will explore modern business leadership. The leader, followers, and the situation will be studied individually, as well as techniques of achieving congruence between these potentially diverse components. Opportunities will be provided for students to assess their individual leadership styles and the appropriateness of those styles given the other components of leadership in their situation. This course expands on basic concepts: foundations of organization structure; technology, work design, and stress; human resource policies and practices; organizational culture; and organizational change and development. Ethical and social responsibility issues are studied from the viewpoint of the organization as a whole.

SBNM 5040 – Managing Diversity and Conflict
The modern organization is diverse with respect to gender, race, age, and cultural background. This course addresses the significance of this diversity and the need to understand and manage it. This course also provides a broad survey of approaches to analyzing and managing conflict. A variety of topics will be covered, including identifying the origins of organizational conflict, how to diagnose and prevent conflict, understanding the dynamics of conflict, and the appropriate role of effective leadership styles in resolving conflict. The relationship between organizational structure and conflict, resistance to change in organizations, factors leading to the escalation of conflict, and conflict resolution techniques will be examined.

SBNM 5041 – Negotiation and Influence
Managers need a conceptual framework in which to explore competitive and cooperative aspects of business situations and the crucial role played by negotiations in alleviating conflict. Negotiation is a fact of daily life and skilled managers must develop the power to ethically persuade others of the right course of action. The development and use of power to influence others will be covered as well as specific negotiating tactics. Students will be afforded opportunities for actual negotiating experiences that will help them become better negotiators, attain improved resolutions for disputes, and reach more mutually beneficial agreements.

SBNM 5060 – Talent Development and Retention
The single most important driver of organizational performance and individual managerial success is talent. This course presents valuable tools and methods that will assist with recruitment and selection of the most qualified people that are also a good fit with the organization. Exercises in coaching and counseling for current and future performance improvement will emphasize the capacity to provide feedback in a way that it will actually be heard, and finally the ethics of termination will be discussed together with looking when and under what circumstances termination should occur. Additionally, this course will assist with the construction of individualized career plans for each student.

SBNM 5990 – Change Management
The single constant in today's world is change. This course addresses the application of leadership and management skills to handle change. The nature of change affecting the modern organization will be explored, as well as individual and social responses to change. The course will explore forces that act as stimulants to change and identify sources of individual and organizational resistance to change. Techniques for overcoming the resistance to change and the characteristics of learning organizations will be examined, as will organizational development techniques for bringing about change.

Gainful Employment Information

North Park University is required to provide detailed information about the gainful employment of our students who enroll in School of Business and Nonprofit Management certificate programs. These disclosures will assist students in making informed enrollment decisions with regards to the possible employment opportunities that accompany each of the certificate programs.

Catherine Marsh, Business and Economics professor