Caroline Hall

Campus Services

Distressed Student Protocol

As a North Park University employee interacting daily with students, you are in a position to recognize behavior changes that characterize a distressed student. A student may use behavior instead of words to communicate their need for help. Encouraging and helping the student seek assistance with the appropriate campus resources is important.

In the case of a medical emergency, such as a seizure or loss of consciousness, please call 911 and Campus Security, 773-244-5600.

Use the Responding to Distressed Student Protocol if you notice the following behaviors or notice yourself or others reacting to a student’s behaviors in the following way:

Student Behaviors

  • Behavioral or emotional change
  • Withdrawal/Not engaging in activities
  • Several absences from classes
  • Change in hygiene or appearance
  • Decline in academic performance
  • Alcohol or drug abuse
  • Excessive or inappropriate anger
  • Bizarre thoughts or behavior

Reactions to Student Behaviors

  • Feeling uncomfortable about student’s comments or behavior
  • Concern about the student’s ability to function
  • Feeling alarmed or frightened

If you have concerns or questions, call the Center for Student Engagement at 773-244-5737.

View Distressed Student Protocol