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Frequently Asked Questions about Billing

Still have questions about your bill and payment options? Below are some questions that we hear often from students and parents. We hope you’ll find the answers you’re looking for here. However, if you still have specific questions about your bill or student account, don’t hesitate to contact Student Administrative Services.

Where will my statements be mailed?

Statements will be mailed to your permanent address. If you would like your bill sent to a different address, please contact Student Administrative Services.

What will be included in my bill?

Charges for tuition, room and board, lab and other course fees, health insurance (if applicable), and any other charges that you have incurred will be on your bill.

I'm having some trouble reading my paper bill. What should I do?

We put together a mock bill to help you understand your statement of accounts. You can also contact Student Administrative Services with specific questions.

I'm having some trouble understanding my statement of accounts in WebAdvisor. What should I do?

Use our illustrated explanation of the Student Finance tool in WebAdvisor. You can also contact Student Administrative Services with specific questions.

How often should I expect a bill?

The first bills for the fall semester are mailed out in early July to students who have preregistered. We start sending out bills in mid-December to students that are preregistered for the spring term. You will receive a paper bill ONLY ONCE at the start of each semester, and then receive electronic billing notifications to your North Park email account every month thereafter if you have an outstanding balance on your account. You can always view your bill online through WebAdvisor.

Are there penalties for paying my bills after the due date?

Traditional undergraduate students who have not made payment arrangements by the tuition due date will be assessed a $50 late payment fee. All accounts that have an outstanding balance and are not on a payment plan will be assessed a 1.5% per-month late payment fee.

If you have not enrolled in a payment plan nor paid in full by the end of the fourth week, you may have your registration revoked and will no longer be registered as a North Park student. Additionally, this will result in the suspension of campus privileges such as housing, Helwig Recreation Center, and other student activities.

I have a business-office hold on my account. What should I do?

A business-office hold will be put on your account if you have an outstanding balance and have not made any payment arrangements. Please contact Student Administrative Services to discuss your payment options and plans.

My employer will pay for my tuition. How do I make those arrangements?

Complete an Employer Reimbursement Form and submit documentation from your employer confirming their tuition benefits. There is a $75 annual fee for this payment plan. These documents must be submitted annually (every August).

Why isn't work-study on my bill?

While work-study is a financial aid award for traditional undergraduate students, it does not appear on your bill. Instead, you will be paid every two weeks for the hours that you have worked. You can use your earned funds for whatever you'd like, including directing them toward your bill.

I want to drop a class. How will that impact my bill?

It depends on what type of class you'd like to drop (semester vs. quad class) and when you are dropping it. Review our refund policies to get an idea about your charges. In addition, you should contact the Financial Aid Office to see if your aid will be impacted if you change your registration.

Can I pay my bill online?

Yes. Payments can be made online through WebAdvisor. You can also view your up-to-date financial aid and billing information online through WebAdvisor.

If you need help navigating the Student Finance Module in WebAdvisor, we have an illustrated set of instructions to help you out.

North Park students in a classroom