Frequently Asked Questions About Billing featured image background

Financial Aid and Tuition

Frequently Asked Questions About Billing

All correspondence about your student account will be sent to your North Park email account.  You can also monitor your student account online through Self-Service.

Charges for tuition, room and board, lab and other course fees, health insurance (if applicable), and any other charges that you have incurred will be on your bill, along with any financial aid that you are receiving and payments previously made on your account.

The first electronic bills for the fall semester are generated in early July to students who have preregistered. We start generating bills in mid-December to students that are preregistered for the spring term. You will receive electronic billing notifications to your North Park email account every month thereafter if you have an outstanding balance on your account. You can always view your bill online through Self-Service.

Traditional undergraduate students who have not made payment arrangements by the tuition due date will be assessed a $50 late payment fee. All accounts that have an outstanding balance and are not on a payment plan will be assessed a 1.5% per-month late payment fee.

You will not be able to adjust your schedule online, register for future terms, request your transcripts, and/or receive your diploma until you have made sufficient payment arrangements on your student account.

If you are on a payment plan, your account will be put on hold after missing one payment.  If you miss two consecutive payments, then your plan will be cancelled, and your balance will be due in full at that time.

Balances that remain unpaid after the semester ends may be sent to an outside collection agency.

A business office hold will be put on your account if you have an outstanding balance and have not made any payment arrangements. Your account will also be placed on hold if you are not paying according to the terms of your payment plan. Please contact Student Administrative Services to discuss your payment options and plans.

Your tuition due date will not be deferred if you have these benefits.  You will work with your employer directly to be reimbursed for payments already made to North Park by the stated due date.  If you need to submit documentation to your employer regarding your course schedule, grades, charges, etc., Student Administrative Services can provide this information upon your request. Contact (773) 244-5560 or records@northpark.edu.

It depends on what type of class you’d like to drop (semester vs. quad class) and when you are dropping it. Review our refund policies to get an idea about your charges. In addition, you should contact the Financial Aid Office to see if your aid will be impacted if you change your registration.

While work-study is a financial aid program for traditional undergraduate students, it does not appear on your bill. Instead, you will be paid every two weeks for the hours that you have worked. You can use your earned funds for whatever you’d like, including directing them toward your bill.

Payments can be made online through Self Service, where you can also view your up-to-date financial aid and billing information. You can also pay by phone at (773) 244-5560 or in person at the Student Services building.

If you need help navigating the Student Finance Module in Self Service, we have an illustrated set of instructions to help you out as well as this brief video tutorial about online payments.

All domestic traditional undergraduate students will automatically be enrolled in a payment plan. Rather than one due date at the start of the term for your entire balance, your balance due will be divided equally into monthly payments for a small fee of $30/semester. Students who are registered on July 1 will have plans that start July 15 and will run through December 15, giving you six months to pay off your fall charges. However, those students that register later will have shorter plans and higher monthly payments since there is less time to pay.  If the balance is paid in full by August 15, we will reverse the $30 plan fee. We start billing for spring in mid-December, and monthly payments will be due from January 15 through June 15.

There are many reasons why you won’t see your full financial aid on your bill.

Review your financial aid checklist and/or required documents information in Self Service to find out more information about what might be impacting your aid eligibility.

First and foremost, make sure that you are in touch with your Student Services specialist about your situation.  Even if you can’t make your full monthly payment, try to pay something on your balance.

Consider applying for additional loan funds.  If you are a dependent student, your parent can apply for a PLUS Loan on your behalf.  You can also apply for a private loan, though you may need a credit-worthy cosigner to be approved for this type of funding.  Learn about both of these options on our website.

Have there been changes to your family’s financial situation since you filed your FAFSA and received financial aid?  Perhaps you are eligible to file a financial aid appeal.  Learn more about this option online.

Yes. Even if your financial aid is still being finalized, you must make payment on your student account to remain in good standing.

Your payment amount can change if/when you add/drop classes, complete the graduation application, or have an adjustment made to your financial aid.  We regularly monitor the activity in your student account and make the appropriate changes to your plan.

As an undergrad Nursing student, you will pay a deposit to the School of Nursing upon acceptance into the program.  You will also be assessed additional clinical and testing fees.

We cannot issue your refund until all of your financial aid has posted to your account, which usually happens about a month into the term.  To expedite the receipt of your refund when it does become available, we encourage you to enter your account details in the Banking Information section of Self Service so that we can deliver your refund via Direct Deposit.  Self Service is a secure site.

If you need money for books, prior to all of your aid posting to your account, you can request a Cash Advance for Books. We start issuing cash advances for books two weeks prior to the start of each term.