Emergency Communications and Procedures

Call 9-1-1 immediately for all life-threatening emergencies.

  • For all other security needs, call Campus Security at (773) 244-5600 or campus extension 5600.
  • In case of a weather-related emergency, seek shelter away from windows and head to an inside hallway, stairwell, or basement.

Emergency Alert System

In an emergency or other related situations, North Park University's Emergency Management Team will alert you via text and/or email with timely information to help keep you safe and informed. This includes instances of school closings related to weather or other emergencies. Signing up for text alerts is optional, but we strongly encourage you to provide your updated contact information through NPYou.

The alert system will also be used to send campus-wide emails to communicate important information. Emails will be sent to all "@northpark.edu" email addresses. All students, faculty, and staff are responsible for activating and checking these addresses regularly, or setting up a forwarding service to receive their email at an alternate address.

University Website and Social Media Channels

When appropriate, the University will also communicate with the community via updates on the website and through social media channels. The homepage of www.northpark.edu will be visibly altered to provide visitors with necessary information, including emergency phone numbers for more information, if applicable. All official campus updates during critical situations will be posted at www.northpark.edu/alert. The University's Facebook page and Twitter account will also be used to disseminate details and provide links to the website for more details.

Other Communication Channels

Magnuson Campus Center desk is the hub for receiving and routing emergency calls placed to North Park Campus Security. It is staffed by trained personnel and outfitted with equipment that will assist in facilitating a timely response to emergency situations.

There are also portable digital radios distributed across campus that will be used in emergency situations to provide direct communication and instructions for safety in residence halls and other main campus buildings. This is a private campus radio network and is also operational in the case of power outage.

During an emergency situation, the University may designate dedicated phone lines as Emergency Help Lines to provide information or instructions. If implemented, the numbers for these lines will be distributed through all appropriate communication channels.

North Park University's Emergency Management Team is also able to communicate with the City of Chicago Office of Emergency Management during the course of any city event that might affect our campus or surrounding neighborhood.


Always call 9-1-1 immediately in a life-threatening situation. When safe to do so, inform Campus Security of all emergencies by calling (773) 244-5600.

Severe Weather

  • When the siren sounds, move all persons to lowest level hallways and tunnels to avoid glass and debris.
  • Assist persons with disabilities or special needs.
  • Stay away from the windows and skylights.
  • Make sure all doors are closed, and keep the corridors clear of objects.
  • Wait for “all clear” to return to other campus areas.

Dangerous or Suspicious Person

  • Remove yourself from the person/area if possible. If safe to do so, leave the building.
  • Do not physically confront the person or block the person’s access to an exit.
  • If remaining in the building, lock and barricade room door.
  • Turn off lights and equipment.
  • Call Campus Security at (773) 244–5600 and provide as much information as possible about the person and their direction of travel.
  • Remain in secured area until “all clear” has been given by law enforcement or Campus Security.

Active Shooter on Campus

  • Quickly evaluate the situation to figure out what action gives you the best chance of surviving:
    • Run out: Can you safely get to a safer location? If yes, do so immediately, leaving your belongings behind.
    • Hide out: If you can't get out safely, find a place to hide in your immediate vicinity that offers more protection as well as options for movement.
  • As soon as you are in the safest location possible, call 9-1-1. Do not assume someone else has already called. Tell the dispatcher:
    • Where you are
    • Who the shooter is in as much detail and description as possible
    • Where the shooter is
    • Number and types of weapons you could see
    • Any injuries you are aware of
  • If you must hide out, do what you can to stay unnoticed and keep the shooter out: lock the door, turn out the lights, block the door with heavy objects, keep quiet and put cell phones on silent/vibrate.
  • If there are two or more people in a space, quickly and quietly plan what to do if the shooter enters your location, and then spread out as much as possible so the shooter would be forced to look around for targets. Do not huddle together. Remain as calm as possible. Everyone must be committed to surviving the situation.
  • If the shooter enters your space, assume their intentions are lethal and use anything you have at your disposal as a weapon of defense. Yell loudly, throw things at their face, if possible rush the shooter as a group to overcome them.

Evacuation Scenario

  • Do not use elevators.
  • Follow directions given by evacuation leaders.
  • Calmly evacuate the building using the nearest exit.
  • Assist persons with disabilities or special needs.

Medical Emergency

  • Stay with the individual and do not attempt to move the individual unless they are in danger.
  • Calmly allow emergency personnel to address the situation.


  • Activate the nearest fire alarm pull station.
  • Calmly evacuate the building using the nearest exit while assisting persons with disabilities or special needs.

Power Outage

  • Remain calm and move cautiously to a lighted area while assisting persons with special needs. Exits may be indicated by lighted signs if the emergency power is operating.
  • Turn off stoves and unplug computers, appliances, and other voltage-sensitive equipment.
  • Do not tamper with or reset tripped fuses or switches.
  • Do not use candles during power outages.

Suspicious Object

  • Do not touch or disturb the object.
  • Calmly leave the area.

Natural Gas Leak

  • Remain calm and evacuate the building or area immediately while assisting persons with disabilities or special needs.
  • Do not use light switches, cell phones, or anything else that could cause a spark.
  • Do not use or tamper with any equipment.

Hazardous Materials Release

  • Move away from the site of the hazard to a safe location.
  • Alert others to stay clear of the area.
  • Notify emergency personnel if you have been exposed or have information about the release.

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