North Park University - Chicago North Park University - Chicago

Division of Student Engagement

Parent & Family FAQ

Do you have a specific question? Please email Student Engagement and we will be glad to find the answer for you.

Students who qualify for work-study as part of their financial aid package will be placed in a job on campus. Paychecks from these jobs can be applied to tuition bills, or can be used to cover other expenses.

Learn more About Work-Study

Students who do not receive work-study, or who need additional work, can pursue a variety of other job opportunities. On-campus student job openings are announced in the campus announcement emails and posted on the student employment website (student login required).

Learn More about employment opportunities

And, thanks to our city location with convenient public transportation, students may also find employment options off campus.

Learn More about Work opportunities

The residence halls are open during the short breaks but are closed during the winter and spring break periods. Residence Life and Housing creates a yearly calendar of opening and closing dates for campus housing, and communicates important dates and announcements through RAs, RDs, and postings across campus.

Yearly Calendar of Opening and Closing

Most students experience some adjustment to college academic work. At the first sign of difficulty, encourage your son or daughter to speak with their instructor and then to contact Student Engagement. Our staff in this office can assist with study skills and time management as well as connect them with tutoring opportunities or other support resources.

Tutoring Resources Other Support Resources

If your student has a diagnosed disability—learning or otherwise—that would benefit from support or accommodations, please read more about the resources we have dedicated to making this possible, and contact our student support specialist with questions.


There are several offices and people who are prepared to assist in this area, particularly the dean of students, staff in our Counseling Support Services, Residence Life staff, and the campus pastor. Encourage your student to reach out to their RA or RD to start a conversation about what areas would be a good fit for them to get involved.

Counseling Support Services offers both one-time consultations or assessments as well as ongoing support resources for students who need a little extra help in caring for their body, mind, and spirit. Learn more about these options.

Contact Counseling Support Services

Students should first contact their faculty advisor, the Career Development and Internships Office and/or the director of undergraduate advising in Student Engagement. Remember, for most students, the first year of college is exploratory. Taking a year to decide should not affect timely graduation. Our academic planning guides for every major give an example of how many students choose to sequence coursework and still graduate in four years; most encourage completing common prerequisites and Core Curriculum coursework during the first year.

Tuition and room and board bills are due twice a year at the beginning of each semester (i.e., Fall and Spring). Your student will be billed in advance of the due date for an estimated amount based on the student’s pre-registration schedule as reported by the registrar, their room and board contract as reported by Residence Life, and their estimated financial aid as reported by the Financial Aid Office. Payment for those charges is due by the payment due date.

Get more information about the financial aid process and payment arrangement options.

Parents do not receive a copy of student’s grades. The Family Educational Rights and Privacy Act of 1974 protects your student’s records, and they must grant permission for others to access their grades, bills, etc. If your son or daughter is financially dependent on you (claimed as a dependent on IRS), you may, on request, examine all student records and documents. Requests should be directed to Student Administrative Services.